Contact Us

Get in touch with the CloakID team. We're here to help you succeed with professional identity management.

📧

Email Support

For technical support and account assistance:

support@cloakid.app

For general inquiries:

hello@cloakid.app

🏢

Business Information

Niobium LLC

Digital Identity Solutions

Business Hours:

Monday - Friday
9:00 AM - 6:00 PM EST

💬

Response Times

We aim to respond to all inquiries within:

  • Support tickets: 24 hours
  • General inquiries: 48 hours
  • Urgent issues: 4 hours

Enterprise & Partnership Inquiries

For enterprise plans, custom solutions, or partnership opportunities, please contact our business development team:

Email: enterprise@cloakid.app

We'll schedule a consultation to discuss your specific needs and how CloakID can support your organization.

Frequently Contacted Departments

Technical Support

Account issues, feature questions, and technical assistance

support@cloakid.app

Billing & Accounts

Subscription questions, payment issues, and refunds

billing@cloakid.app

Privacy & Legal

Privacy concerns, data requests, and legal matters

privacy@cloakid.app

Company Details

Niobium LLC

Creators of CloakID - Professional Identity Management Platform

CloakID is designed to help professionals organize their digital communications across multiple contexts, maintaining appropriate boundaries between work, personal, and professional relationships.

Our platform serves consultants, healthcare professionals, legal practitioners, real estate agents, and business executives who need efficient identity management.

Before You Contact Us

You might find immediate answers in our: