Contact Us

Get in touch with the CloakID team. We're here to help you succeed with professional identity management.

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Email Support

For technical support and account assistance:

support@cloakid.app

For general inquiries:

hello@cloakid.app

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Business Information

Niobium LLC

Digital Identity Solutions

Business Hours:

Monday - Friday
9:00 AM - 6:00 PM EST

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Response Times

We aim to respond to all inquiries within:

  • Support tickets: 24 hours
  • General inquiries: 48 hours
  • Urgent issues: 4 hours

Enterprise & Partnership Inquiries

For enterprise plans, custom solutions, or partnership opportunities, please contact our business development team:

Email: enterprise@cloakid.app

We'll schedule a consultation to discuss your specific needs and how CloakID can support your organization.

Frequently Contacted Departments

Technical Support

Account issues, feature questions, and technical assistance

support@cloakid.app

Billing & Accounts

Subscription questions, payment issues, and refunds

billing@cloakid.app

Privacy & Legal

Privacy concerns, data requests, and legal matters

privacy@cloakid.app

Company Details

Niobium LLC

Creators of CloakID - Professional Identity Management Platform

CloakID is designed to help professionals organize their digital communications across multiple contexts, maintaining appropriate boundaries between work, personal, and professional relationships.

Our AI-powered platform serves consultants, healthcare professionals, legal practitioners, real estate agents, and business executives who need efficient identity management.

Before You Contact Us

You might find immediate answers in our:

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